What to Know Before Your First Session

Important Preparations

At Sentient Path PLLC, we want to ensure your first session goes smoothly. Please complete the following steps before your appointment:

1. Complete All Forms

All required forms must be completed via the Client Portal before your first session. These include:

  • Emergency contact information

  • Demographics

  • Practice policies

  • Informed consent

  • Any additional measures relevant to your treatment

2. Upload Insurance Card & Verify Coverage

  • Upload a copy of your insurance card via the Client Portal.

  • Input your insurance details at least 5 days before your session to allow time for verification and minimize unexpected costs.

3. Payment & Card on File

  • A credit, debit, or HSA card must be on file for copays and cancellation fees.

  • Autopay is required for seamless billing.

4. Secure Communication via the Spruce App

We use the Spruce App for secure messaging and communication. You will receive an invitation and setup instructions before your first session.

For any questions or assistance, please contact us at (940) 394-8909. We look forward to working with you!

Appointments, Cancellations, and Policies

  • Sessions are by appointment only.

  • If you need to cancel or reschedule, please do so at least 24 hours in advance to avoid a late cancellation fee.

  • Late cancellations (within 24 hours) or no-shows will be charged the full session fee.

Accepted Insurance Plans

Sentient Path PLLC has providers in-network with the following insurance providers:
✔ Aetna
✔ Optum (UnitedHealthcare, UMR, Oscar, All Savers, etc.)

✔ Medicare Part B
✔ Blue Cross Blue Shield

Coverage may vary based on your plan. Please check with your insurance provider for details on your benefits.

Insurance Credentialing in Progress

We are in the process of credentialing with the following insurance providers and will update this list as soon as we are in-network:
🕒 Blue Cross Blue Shield Medicare Advantage Plan (BCBS TX) – Pending
🕒 United Healthcare Medicare Advantage Plans – Pending

🕒 Aetna Medicare Advantage Plan – Pending

Billing & No Surprises Act Notice

As part of our commitment to transparent pricing, Sentient Path PLLC complies with the No Surprises Act.

  • If you are uninsured or choosing self-pay, you have the right to receive a Good Faith Estimate of your therapy costs

    before treatment begins.

  • Learn more about your rights and estimated costs here (insert link to full No Surprises Act notice).

Practice Forms

You will receive a separate email with all required forms and instructions for digital signing. Please review these in advance to ensure a smooth start to your care.

Emergency & Crisis Support

Sentient Path PLLC is not a crisis center. If you are experiencing a mental health emergency, please use the following:
📞 Call 911 or go to the nearest emergency room
📞 National Suicide & Crisis Lifeline: Dial 988
📞 Crisis Text Line: Text HOME to 741741

Supervision & Licensing Notice

Some therapists at Sentient Path PLLC practice under clinical supervision in accordance with Texas licensing requirements. If you have questions about your therapist’s licensure, please contact us for more details.

Contact Us

📍 Office Locations:
📌 2201 Spinks Rd., Ste 202, Flower Mound, TX 75022
📌 2201 Spinks Rd., Ste 213, Flower Mound, TX 75022

📞 Phone: (940) 394-8909
📩 Email: Admin@SentientPath.com